The In Service Survey purpose is to ensure that any damage out of required criteria or would affect to cargo loading/carrying should be repaired on time, in order to maintain the container always in cargo worthy condition or meet the required criteria.
The survey is conducted based on estimate of repair (EOR) raise from depot. ICSB proceeds with the inspection upon reception of client’s work order and verifies the damage before submitting to customer for approval.
During In-Service or Off-Hire conducted, new damages such as floor board’s oil stain, interior panel scratches, handling damage, etc over a certain approval amount, a request with manifest or bill of lading from client’s local office/agent to establish a third party claim to the Shipper or Consignee. Processing of individual report with photo to support the claim is sent to the liable party.